Settlement Offer — General Liability

Claim letter template for settlement.

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Settlement Offer — General Liability

This letter presents a settlement offer to a third-party claimant for bodily injury and/or property damage under a commercial general liability policy.

1. Introduction

Dear {{claimant_name}},

We have completed our investigation into your claim for {{claim_type}} arising from the incident on {{date_of_loss}} at {{loss_location}}, claim number {{claim_number}}.

2. Investigation Summary

Our investigation included a review of {{investigation_summary}}. Based on our investigation, we have evaluated the liability and damages associated with your claim.

3. Settlement Offer

We are prepared to offer you the sum of {{settlement_amount}} in full and final settlement of all claims arising from this incident. This amount is based on our evaluation of the following:

{{settlement_breakdown}}

4. Terms of Settlement

Acceptance of this settlement offer is contingent upon:

  • Execution of a full and final release of all claims against our insured
and {{company_name}} arising from this incident
  • Dismissal with prejudice of any pending litigation related to this claim
  • Satisfaction of any outstanding liens or subrogation interests

5. Response

This offer will remain open for {{offer_expiration_period}}. Please contact me at {{adjuster_phone}} to discuss this offer or to request additional information about how we arrived at this amount.

If you are represented by an attorney, please have your attorney contact us directly to discuss the terms of settlement.

Sincerely,

{{adjuster_name}} {{adjuster_title}} {{company_name}}

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Last reviewed: 2026-04-06Contains regulatory language