Alaska Claims Compliance

Key regulatory requirements, correspondence deadlines, and mandated forms for Alaska (AK).

Quick Reference

Key Deadlines

Acknowledgment
10 business/working days
Accept/Deny
15 business/working days
Investigation
30 business/working days
Payment
30 business/working days
Status Updates
45 business/working days

Requirements

  • Mandated Forms
  • Catastrophe Rules
  • Separate P&C / Life & Health
  • Fraud Warning
  • Depreciation Notice
  • E-Delivery (with_consent)

Regulatory Authority

State of Alaska Department of Commerce, Community, and Economic Development (CCED), Division of Insurance

Phone: (907) 269-7900 (Anchorage) or (907) 465-2515 (Juneau); Toll-Free: 1-800-INSURAK (1-800-467-8725); TDD: (907) 465-5437; Website: www.commerce.alaska.gov/web/ins/; Address: 333 Willoughby Ave 9th Floor SOB, PO Box 110805, Juneau, AK 99811 or 550 W. 7th Ave., Suite 1560, Anchorage, AK 99501

Bad Faith: AS § 21.36.125

Key Statutes

  • Alaska Statutes (AS) Title 21, Chapter 36
  • Alaska Administrative Code (AAC) Title 3, Chapter 26, Article 1
Last reviewed: April 1, 2026

Alaska handles claims correspondence according to specific state regulations. Requirements vary depending on the line of business and specific claim circumstances.

Acknowledgment

Every claim must be acknowledged within 10 working days of receipt. The acknowledgment should identify the insurance policy and coverage at issue.

Denial

A written denial must be issued within 15 working days. The denial must reference the specific policy provisions, conditions, or exclusions relied upon.

Statutory Language

Specific fraud warning required (Alaska Stat. § 21.36.125).

Applicable Letter Templates

No letter templates currently found for this jurisdiction.