Casualty & General Liability
Third-party liability coverage including bodily injury, property damage, personal and advertising injury, and professional liability claims.
Playbook Overview
- Category
- property casualty
- Common Letter Types
- acknowledgmentreservation of rightscoverage investigationpartial denialfull denialpaymentsettlementsubrogationstatusclosing
- High Complexity Jurisdictions
- californiatexasnew york
Last reviewed: March 30, 2026
Casualty insurance, often referred to as liability insurance, protects the insured against legal liability for damages caused to third parties. Unlike property insurance (first-party), casualty claims involve a third-party claimant and often require complex evaluations of negligence, duty, and damages.
Applicable Letter Templates
- liability damages evaluationpartial denial
- denial limitation closurefull denial
- coverage investigationreservation of rights
- fnol intakeacknowledgment
- coverage investigationstatus
- denial limitation closurefull denial
- denial limitation closurepartial denial
- payment settlementpayment
- coverage investigationcoverage investigation
- coverage investigationreservation of rights
