New Hampshire Claims Compliance

Key regulatory requirements, correspondence deadlines, and mandated forms for New Hampshire (NH).

Quick Reference

Key Deadlines

Acknowledgment
10 business/working days
Accept/Deny
30 calendar days
Payment
5 business/working days
Status Updates
30 calendar days

Requirements

  • Mandated Forms
  • Catastrophe Rules
  • Separate P&C / Life & Health
  • Fraud Warning
  • Depreciation Notice
  • E-Delivery (yes)

Regulatory Authority

New Hampshire Insurance Department (NHID)

Phone: (800) 852-3416 or (603) 271-2261; Website: https://www.nh.gov/insurance/complaints/index.htm; Address: 21 South Fruit Street, Suite 14, Concord, NH, 03301

Bad Faith: N.H. Rev. Stat. Ann. § 417:4, XV

Key Statutes

  • N.H. Rev. Stat. Ann. § 417
  • N.H. Admin. Code Ins 1000, Part Ins 1002
  • N.H. Rev. Stat. Ann. § 407
Last reviewed: April 1, 2026

New Hampshire handles claims correspondence according to specific state regulations. Requirements vary depending on the line of business and specific claim circumstances.

Acknowledgment

Every claim must be acknowledged within 10 working days of receipt. The acknowledgment should identify the insurance policy and coverage at issue.

Denial

A written denial must be issued within 10 working days. The denial must reference the specific policy provisions, conditions, or exclusions relied upon.

Statutory Language

Specific fraud warning required.

Applicable Letter Templates

No letter templates currently found for this jurisdiction.