Rhode Island Claims Compliance

Key regulatory requirements, correspondence deadlines, and mandated forms for Rhode Island (RI).

Quick Reference

Key Deadlines

Acknowledgment
15 calendar days
Accept/Deny
21 calendar days
Investigation
REASONABLE
Payment
30 calendar days
Status Updates
45 calendar days (initial notice at 21 calendar days, then every 45 calendar days)

Requirements

  • Mandated Forms
  • Catastrophe Rules
  • Separate P&C / Life & Health
  • Fraud Warning
  • Depreciation Notice
  • E-Delivery (with_consent)

Regulatory Authority

Rhode Island Department of Business Regulation (DBR) - Insurance Division

Phone: (401) 462-9520; Address: State of Rhode Island Department of Business Regulation – Insurance Division, 1511 Pontiac Avenue, Building 69-2, Cranston, RI 02920; Email: [email protected]; Website: https://dbr.ri.gov/insurance-banking-securities-and-charitable-organizations/insurance

Bad Faith: R.I. Gen. Laws § 9-1-33

Key Statutes

  • R.I. Gen. Laws § 27-9.1-1 et seq.
  • 230-RICR-20-40-2
Last reviewed: April 1, 2026

Rhode Island handles claims correspondence according to specific state regulations. Requirements vary depending on the line of business and specific claim circumstances.

Acknowledgment

Every claim must be acknowledged within 15 days of receipt. The acknowledgment should identify the insurance policy and coverage at issue.

Denial

A written denial must be issued within 30 days. The denial must reference the specific policy provisions, conditions, or exclusions relied upon.

Statutory Language

Specific fraud warning required (R.I. Gen. Laws §§ 27-9.1-1).

Applicable Letter Templates

No letter templates currently found for this jurisdiction.