General Liability

Covers third-party bodily injury and property damage claims under commercial general liability policies, including premises liability, products liability, and completed operations.

Playbook Overview

Category
property casualty
Common Letter Types
acknowledgmentreservation of rightscoverage investigationpartial denialfull denialpaymentsubrogationstatusclosing
High Complexity Jurisdictions
californianew yorktexas
Last reviewed: March 30, 2026

General liability claims involve third-party bodily injury and property damage allegations against the insured. Correspondence in GL claims must navigate the distinction between the duty to defend and the duty to indemnify, and often involves coordination with defense counsel.

Applicable Letter Templates